Syssoft is the biggest Atlassian partner (Gold) in the Russian Federation. We offer Atlassian products as reseller and also help our client successfully deploy JIRA/Confluence and add-ons for it. JIRA Service Desk is one of our sales drivers. Our Russian market share for JIRA Service Desk is more that 40%. We resell and help in deployment and customization servers, cloud and DC instances of JIRA Service Desk.